Monthly Archives: June 2013

New Baghdad library

Baghdad has designs for a new library, which is the first to be built in the city since the ’70’s.  While I’m not a fan of most modern architecture, the design of the library is interesting and quite beautiful. Its sinuous shape is meant to resemble the Arabic word for “read.” Cool.

You can read more about it and see pictures on Curbed.  Take a look.

Leave a comment

Filed under Libraries and Librarianship, Miscellaneous


We have a Talbots store here in the building  where I work. (Yes, the university is on the top two floors of a shopping mall. Weird, but it works.)

I don’t tend to shop there very often, but yesterday I felt the urge. I went in, bought a cute skirt at a substantial discount, and went on my merry way.

This morning I opened an email from Talbots:

It was so nice to see you the other day here at our Rochester store! We look forward to seeing you again soon… and sharing our exclusive e-mail offers.

Thank you again for being a Talbots customer.

What a lovely message!  How could we use this in libraries, especially for those patrons that don’t come in very often? What wonderful, positive reinforcement. I have one of their customer cards, so I’m assuming it tracks when I come in, and it no doubt registered that I hadn’t been in the store in quite a while.  Why couldn’t we do that with library cards?

Leave a comment

Filed under Customer Service, Libraries and Librarianship